ANITHINK Creativity Education Policies

Please read the policy carefully. By using ANITHINK Creativity Education (ANITHINK) ‘s website (, services, forms and platform, you agree to our policies and consent to our collection and use of your personal data as described in the terms.

Updates and changes to our policies will be reflected on this page and will be notified to you. Continued use of our site, including placing orders, giving reviews and registering for class, constitute your acknowledgement and acceptance to those changes.

    2.1. Personal Data
    • While using and any of this websites related forms, we may collect personal data such as: Your name, Your child’s information, contact information, and account information.
    • These information may be received during:
      • Browsing our website
      • Creating account
      • Subscribing for updates
      • Make a transaction/ use payment functions by third parties
      • Enrolling for our classes

    2.2. Use and Disclosure of your Personal Data
    1. Your personal data we collect from you or via third party will only used
      • To process orders, payment transactions and product delivery
      • To send you updates on ANITHINK’s newsletter, programmes, activities and marketing content
      • To conduct surveys to research and improve our services
      • With your testimonial on our website with your consent. Only your name, child’s name and ages will be used.
    2. We will not disclose your personal data to any third party/ affiliates that do not have functions in our platform
    3. You may withdraw your consent to using, storing or processing your personal data by contacting us at, subject to the conditions and/or limitations imposed by applicable laws or regulations.
    4. You can unsubscribe from receiving marketing information and updates anytime.
    5. You may request correction of any error or omission in your personal data which we have collected.
    6. You should be aware that no transmission of data over the internet is completely secure.

    • Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including ANITHINK’s employee, host, or representative, as well as other members or visitors on the site is prohibited.
    • You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.
    • You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

    • All trademarks, service marks and trade names used in the site are trademarks or registered trademarks of ANITHINK Creativity Education.

    • The website, and materials and products on this site are without warranties of any kinds. To the fullest extent permissible pursuant to applicable law, ANITHINK disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
    • ANITHINK does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.
    • ANITHINK does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
    • Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

    • Order cancellation after item despatched is non refundable.
    • Items that are damaged or defective must be returned within 14 days from the date of receipt for exchange if it comes with its original purchase receipt and packaging.
    • Digital products are non-refundable.

    • ANITHINK Creativity Education shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.
    • Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

    • In the event that ANITHINK’s product or service is mistakenly listed at an incorrect price, ANITHINK reserves the right to refuse or cancel any orders placed for products listed at the incorrect price.
    • ANITHINK reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ANITHINK shall refund the money to you.

    • These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process.
    • These terms and conditions, or any part of them, may be terminated by ANITHINK without notice at any time, for any reason.
    • The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
    • ANITHINK may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to

    • ANITHINK does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials.
    • You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ANITHINK is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.
    • ANITHINK reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ANITHINK in its sole discretion.

    • You agree to indemnify, defend, and hold harmless ANITHINK, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

    • In an attempt to provide increased value to our visitors, may link to sites operated by third parties.
    • However, even if the third party is affiliated with ANITHINK, ANITHINK has no control over these linked sites, all of which have separate privacy and data collection practices, independent of These linked sites are only for your convenience and therefore you access them at your own risk.
    • ANITHINK seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

    • All local orders will be shipped out within 7 working days from payment confirmation.
    • Shipping speed based on the delivery method chosen.
    • There will be delays during public holidays.
    • We deliver all orders using our standard packaging materials. Any special packaging as requested by the customer is subject to additional charges.

    12.1. Local
    • All local deliveries will be sent out via POS LAJU & YUNDA Express.
    • All purchases above RM100.00 will enjoy free shipping for Peninsular Malaysia or above RM160 for Sabah & Sarawak. (Free shipping is not applicable with wholesale purchases and other ongoing promotions)
    • Should there be no one around to sign-off on the package, it will be redelivered the next working day. It will be then your responsibility to contact them to arrange for another delivery or to pick up from the branch office itself.
    • Should the package be returned to us, additional charges will be applicable for redelivery.

    12.2. International Delivery
    • We ship worldwide from Seri Kembangan, Malaysia using courier delivery services to ensure all packages are delivered safely. International orders are charged by weight. Please drop us an email if your location is not available.
    • You will be sent your parcel tracking number via email once shipment is made and you can track it online. Transit time varies from countries to countries but estimated delivery is usually between 4 to 9 working days.
    • Please contact us at if you have yet receive your order 20 working days from the date of posting.
    • We only deliver to a valid street address and not to P.O. Boxes as this service requires a signature upon delivery. Your package that is addressed to a P.O. Box may be delayed, any risk will not be covered by us, and may require an address correction charge.
    • Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.

    12.3. Undelivered, Lost or Stolen Packages
    • Kindly ensure that the shipping details provided to us are correct upon placing your order as we are unable to take any responsibility when the parcel goes missing/gets returned to us due to incomplete details. In this event, we are unable to provide any refund so please, please double check before confirming your order..
    • Any questions about your order, please email to; or call us at +60 11-3618 0584 from 9:00AM to 6:00PM (Mondays to Fridays only)

    12.4. Digital Products
    • Digital products such as video recordings, worksheets, or digital resources will be sent to you via a link in the email you have registered 1-3 days after payment confirmation. We advise you to check your spam mail during this time to ensure the email has not been sent there.
    • If no email has been sent within 5 days, please email us at or contact us at +60 11-3618 0584 from 9:00AM to 6:00PM (Mondays to Fridays only)